Service Description

Service Inclusions: A. Crew: 1 DRIVER, 2 HELPERS. B. Inclusions: Gas, Insurance (Goods in Transit), Toll Fees (if applicable) C. For 1 trip only - 3 hours loading and 3 hours unloading (excluding travel time). PHP +200 per succeeding hour on either loading or unloading. D. WeLinc secure booking system and SMS notifications E. GPS Tracker (upon request) and truck seal prior to transfer of items Payment and Exclusions F. Payment prior to service: Bank Transfer via BDO or GCash / Credit cards/ other alternative payment methods through Xendit, our payment gateway, 300 PHP will be added for COD transactions. G. Only paid bookings will be confirmed. H. Excluded: Condo and Subdivision entry and exit fees to be paid additionally upon completion of the trip Terms and Conditions (T&C) for Inland Transit Insurance for Household Goods/General Cargo/Musical Instruments. 1. For a safe and #hasslefree move. Please make sure you protect all your items and give the necessary instructions to the helper and driver on how to handle them. We have made the services affordable by not adding insurance to the service. 2. It is deemed necessary that you should take adequate insurance for your household goods/general cargo. WeLinc offers optional goods in transit insurance of 1,500 PHP for a maximum coverage of up to 30,000 PHP. Please note that if insurance is not taken up, our maximum liability is up to refunding the price of the move or the price of the second-hand equivalent of the item whichever is smaller. 3. Insurance endorsement do not cover claims for musical instruments and antique items. Please apply the necessary protection on these items and give very specific instructions to the driver. 4. No insurance coverage for works of art, paintings, antiques, vases, ornaments, money, jewelry, gadgets, laptops, liquor, cutleries, mirrors, personal effects (e.g. shoes, bags, clothing) and pairs & sets clause, etc. 5. Insurance does not cover derangement of electrical, electronic, and mechanical equipment; rust, oxidation, discoloration, scratching, bending, denting, chipping, pre-existing defects, and damages howsoever caused. 6. Insurance is based on a second-hand replacement clause. WeLinc will refund the price of the item based on the prevailing 2nd hand price in the market or up to a maximum of 30,000 PHP whichever is smaller. 7. Insurance: Trip refundable in case of damages. See the terms and conditions below. All claims and refunds are subject to investigation.

Cancellation Policy

1. Cancellations made by the hirer within 24-hour of the hire date will result to hirer liable to pay Three Hundred Pesos (PHP 300). 2. Cancellations within four (4) hours of the hire date and time will result to the client be liable to pay Two Thousand Pesos (PHP 2,000) for pickup location within NCR. For pickup points outside of NCR, within 4 hr cancellation penalty will be 50% of the booking amount. 3. Any cancellation by WeLinc due to adverse weather, vehicle failure, road accidents or any other factors (we will notify you of this the earliest possible time), you, the hirer will be offered an alternative date that suits them and us. 4. Refunds will be transferred via credit card for credit card payment and via GCash for other payment methods. If the client wishes to refund via GCash, the client must provide necessary details through Facebook page or Viber account. - Name of Recipient (name of the account of owner) - Account Number (if GCash, provide GCash number and Account Name) - Booking Name (Name used for booking)

Contact Details